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I want to request a refund

Table of Contents
  • CASH / CREDIT / DEBIT CARD
  • MINECOINS

We are regrettably unable to process refunds. You must go through the platform you bought it from:

CASH / CREDIT / DEBIT CARD #

If you bought a map or skin pack on Minecraft using cash or a bank card, you must reach out to the support team of the platform you were playing on at the time.

  • Microsoft Store - Microsoft Support
  • Apple App Store - Apple App Store
  • Apple TV - Apple TV Store
  • Google Play - Google Play Store
  • Kindle Fire or Kindle Fire TV - Amazon Store
  • Xbox One - Xbox Support
  • PlayStation™ – PlayStation™ Store
MINECOINS #

If you purchased your content using Minecoins, you can open a ticket with Mojang support to receive a refund. Note: Refunds are not guaranteed. It is decided by the support team you contact. If you experience a bug in our world, please let us know!

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Updated on 19 November 2022
iOS: I can’t load the .mctemplate into the game
Table of Contents
  • CASH / CREDIT / DEBIT CARD
  • MINECOINS
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